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Engineering & Services

Technical Support

When you have purchased our products, we will surely provide you with strong technical support. We focus on each customer's requirements and problems. PowerLink has a professional and experienced team of technical support engineers to provide pre-sale, in-sales and after-sales technical support services for projects/equipment.

Pre-sale technical support: help users to evaluate electricity consumption, assist computer room design and provide installation suggestions, correct equipment selection, provide special users with non-standardised designs, economic, safe and beautiful system planning, etc.

In-sales technical support: project management and progress management, user demand change management, quality control, etc.

After-sales technical support: equipment installation or guidance on installation, commissioning and maintenance, user operator training, solution consultation, spare parts supply and maintenance services, etc.

PowerLink is a reliable partner, ready to provide intimate services to customers.

For more information about technical support, please email us or you can click here contact us.